A Systemwide Quality and Growth Initiative

See how UCHealth drove early detection and follow-up, dramatically improving patient outcomes and service line growth across 12 hospitals.

25x

increase in patients identified for follow-up

263

cancer diagnoses, many at earlier, more treatable stages

155%

increase in on-time adherence

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"It's a true triple win, where we're actually doing the right thing for our patients, for our care team, and for the health system too."

Steve Hess, CIO, UCHealth

THE CHALLENGE

Scaling incidental findings management system-wide

With nearly 945,000 annual radiology exams, UCHealth sought to optimize operations across its 12-hospital system, managing patients with incidental findings at scale.

Key Objectives

Boost return-to-care rates and maintain longitudinal engagement for pulmonary nodule follow-ups.

Evolve from individualized workflows to a highly automated approach reducing reliance on manual tracking.

Establish centralized tracking across all service lines to ensure consistent follow-up care.

THE SOLUTION

Clinical intelligence with scalable care management

An Epic-first organization, UCHealth selected Eon to identify, track, and guide patients to the next step in care while avoiding disruption to current clinical workflows.

Key Enablers

Eon Care Management services allowed the system to scale without adding headcount or burden to existing clinical teams.

Automated processes reduce tracking time from an estimated 90 minutes per patient annually to just 5 minutes.

FHIR-based Epic integration provides plug-and-play connectivity.

THE RESULT

Elevated quality of care and service line growth

UCHealth accelerated the time-to-recommended next step from 34 days to just 5 days, as well as driving over 3,400 necessary downstream exams and procedures.

"We're laser-focused from an innovation perspective at UCHealth on making sure that we're delivering for our patients and providers, and Eon was that home run."