Last modified: June 24, 2020

Introduction

Matrix Analytics, Inc. DBA Eon (“Company” or ”we”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of personal information we may collect from you or that you may provide when you visit the website https://eonhealth.com/ and any other digital properties that link to this privacy policy (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to personal information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us pursuant to a registered customer’s use of our platform and services (all such information is governed by our System License and Support Agreement and the privacy policies of such customer);
  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of personal information from and about users of our Website, including:

  • Contact details, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline;
  • Business data, such as information about your employer and/or your position within your company;
  • Profile data, such as your username and password that you set to establish an online account with us.
  • Communications that we exchange, including when you contact us with questions, feedback, or otherwise. This includes information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website. Your responses to surveys that we might ask you to complete.
  • Payment and transactional data if you provide it to us
  • Information about services you have purchased from us.
  • Marketing data, such as your preferences for receiving communications about our products, services, activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
  • Technical information, such as information about your internet connection, the equipment you use to access our Website and usage details This includes details of your visits to our Website, including traffic data and other communication data and the resources that you access and use on the Website, and also includes information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Geolocation information in certain circumstances, like when you send us a message.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties, for example, our business partners (such as joint marketing partners and event co-sponsors), third party data providers (such as information services and data licensors).
  • From Public Sources

A note about information we collect automatically:

We also may use technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  Currently, various browsers offer a “do not track” or “DNT” option which sends a signal to websites’ visited by a user about the user’s browser DNT preference setting.  At this time, we do not respond to browsers’ DNT signals, in part, because no common industry standard for DNT has been adopted.  We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.  The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We may use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

  • To provide our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your subscription, including expiration and renewal notices.
  • To process your transactions
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To deliver information about products and services relevant to your interests
  • In any other way we may describe when you provide the information.
  • To understand and analyze the usage trends and preferences of our users to make our Service and other offerings better and develop new features and functionality.
  • For any other purpose with your consent.

We may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and services and promote our business.

For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may share your personal information with the following third parties and as otherwise described in this privacy policy or at the time of collection:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business. Among other things service providers may help us perform website hosting, maintenance services, database management, web analytics, billing, payment processing, fraud protection, or marketing.
  • To our professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eon’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Eon about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use or Software License and Support Agreement and other agreements, including for billing and collection purposes.
  • To audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of, Eon, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt-out by at any time by following the unsubscribe instructions at the bottom of the email, or by logging into the Website and adjusting your user preferences in your account profile or by sending us an email stating your request to info@eonhealth.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Google Analytics. We use Google Analytics to help us understand user activity and patters on the Site.  You can learn more about Google Analytics cookies by clicking https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and about how Google protects your data by clicking https://marketingplatform.google.com/about/.  You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin available https://tools.google.com/dlpage/gaoptout?hl=en.
  • We participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our Website so that we can provide advertising about products and services tailored to your interest.  That advertising may appear either on our Website, or on other websites.  If you wish to limit third parties’ collection of information about your use of our Website, You can opt-out of receiving behavioral-based advertising from participating NAI and DAA members at http://www.networkadvertising.org/managing/opt_out.asp or optout.aboutads.info.  Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.  ADDITIONALLY, PLEASE NOTE THAT OPTING-OUT OF BEHAVIORAL ADVERTISING DOES NOT MEAN THAT YOU WILL NOT RECEIVE ADVERTISING WHILE USING THE WEBSITE.  IT WILL, HOWEVER, EXCLUDE YOU FROM BEHAVIORAL -BASED ADVERTISING CONDUCTED THROUGH PARTICIPATING NETWORKS, AS PROVIDED BY THEIR POLICIES AND CHOICE MECHANISMS.

Accessing and Correcting Your Information

You may also send us an email at info@eonhealth.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Security

No method of transmission over the Internet, or method of electronic storage, is fully secure.  While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information.  In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Other Sites and Services

The Website may contain links to other websites and online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or online services that are not associated with us.  We do not control third party websites or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and online services you use.

International Transfers

We are based in the United States of America.  If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America.  By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in any applicable terms of service. 

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@eonhealth.com or write us at: Eon, 3801 E Florida Ave. #400 Denver, CO 80210 and include the words “Shine the Light” in your correspondence.  The request must include your name, street address, city, state, and ZIP code and an attestation that you are a California resident.  We are not responsible for requests that are not labeled or sent properly, or that do not have complete information.

Contact Information

If you have questions or comments about this privacy policy or our privacy practices, please contact us at:

Eon
400 S Colorado Blvd. Suite 380
Glendale, CO 80246

or

success@eonhealth.com