Frequently Asked Questions

What does Eon’s technology do?

Eon’s signature software platform, EonDirect, interfaces with hospitals’ existing EHR/EMR database to deliver meaningful output via an easy-to-use online dashboard that helps healthcare providers diagnose and treat complex diseases. The platform’s first application in lung cancer and incidental lung nodule management has been proven to have 98% accuracy in diagnosing lung nodules. EonDirect also streamlines the care team’s workflow by automating tasks and longitudinally tracking patients.

What are the benefits of Eon’s technology and why should a hospital or care facility invest in it?

EonDirect improves patient care, saves time and saves money for its customers. EonDirect enhances incidental nodule identification and improves work flow efficiency, which ensures patients receive follow-up treatment and prevents leakage.

EonDirect ensures no follow-up exams fall through the cracks by providing longitudinal patient tracking and a built-in recall system for users to monitor upcoming exams for patients.

EonDirect reduces time spent manually entering data and busy work. EonDirect users report spending 5-10 minutes per patient per year versus 1-3 hours per patient per year previously. With EonDirect, unlimited letter templates and letter population are also available at no additional cost, making it easy to print and send personalized letters in a matter of seconds.

How does the ACR/NRDR/LCSR interface with EonDirect function and in what way does it help in keeping the LCSR up to date?

EonDirect is the first and only zero entry submission to the American College of Radiology’s Lung Cancer Screening Registry®(LCSR). With our proprietary one-click mechanism, all lung screening records are seamlessly submitted to the LCSR.

What disease states can EonDirect manage and track? Why are you adding disease by disease; what about comorbid conditions?

EonDirect currently provides lung cancer and lung nodule management. Pancreatic and thyroid cancer add-ons will be available Q3 of 2018. We will prioritize building out additional add-ons based on customer inputs.

Our philosophy is an inch wide, mile deep approach will win the day in the end because of the depth of data that will be available. Attacking and solving disease-state specific problems is how EonDirect is immediately valuable in each disease module. As Eon’s artificial intelligence trains on larger data sets, patients with comorbid diseases will be linked. This will optimize care pathways for other patients with similar comorbid disease states.

Is EonDirect compatible with any EHR or EMR?

Yes, EonDirect is EHR agnostic and interoperable with all EMRs. It can be easily integrated into any technical environment.

Is EonDirect HIPAA compliant?

Yes, and can provide 3rd party validation and Risk Management Framework.

What is the installation process for EonDirect and what are the requirements for our system to be able to use it?

When installing EonDirect, we provide a Project Manager who manages the entire implementation process from the kick-off to the date the system goes live. This requires minimal hospital IT resources as the EonDirect team does the majority of the technical implementation. EonDirect can be deployed and live within eight weeks from kick-off.

The only requirements for a facility to integrate EonDirect is that a staff member be available to oversee the project. The EonDirect team is able to integrate in any environment, which means no upgrades of EHRs are necessary. There is also no need to rekey in patient data; all patient data is ported over seamlessly.

From critical access facilities to large academic centers, any size hospital or imaging center can have success with EonDirect.

What level of support does Eon offer after installation?

Eon provides ongoing support for all customers. A qualified Eon representative will respond within two minutes of receiving any issue or question during regular business hours.

How often is EonDirect upgraded and are there any additional charges associated with an upgrade?

EonDirect is constantly iterating to improve workflow and add new features for our customers. There are never any additional charges for upgrades or added features, which are seamlessly rolled out every two – four weeks.

Can you customize the system?

Yes. Customizations to the base platform are welcome. We work on a monthly/bi-monthly release cycle based on request.

Can you export the data?

Yes, all data can be exported data into many different formats jpeg, csv, Excel, png, etc. as well as electronically submitted to varying registries.

How is the data ported over?

Eon can implement in a variety of ways dependent on hospital preference. Eon can use a JSON API spec to connect with in-network applications and uses proprietary connectors to dozens of EHR’s, data models, and workflows, making for rapid interface implementation of HL7, FIHR, CCS, X12, and rest API’s. Eon has developed a strong, secure connection enabling communication and enforces modern communication security standards while reducing exposure to data centers.

How does EonDirect identify and flag radiology reports for incidental nodules?

EonDirect utilizes a proprietary dual-mechanism identification process to identify patients with pulmonary incidentalomas and registers each patient to the EonDirect dashboard for end-user approval.

Does using EonDirect cause any “double documentation”?

No, EonDirect substantially reduces duplicative workflow and double documentation by automating registry requirements and maintaining a patient database.